4g signal problem

[pupuhcahyadi]

Please tell us some basic information before asking for help:
Model Name: rog phone 5
Firmware Version:
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My signal got problem on rog phone 5 can someone answer ? Bcause i tedted my simcard on other phone and got 50-90mbps , but in my rog phone 5 i only got 0-3mpbs max . Only on 4g mode , if i change into 2/3g mode i can get at least 8mbps

[pupuhcahyadi]

No one got solution ????????

[stevejoshua]

pupuhcahyadi

No one got solution ????????

View post

Try these methods and still, you have the problem then you have to visit the Asus service center.
• Eject the SIM card from the SIM tray and check if the same is having physical damage on the same.
• Make sure the phone is not running in custom network selection settings.
• You can face this problem just because of a non-working network antenna on the device.
• Check and make sure the SIM card is not turned OFF manually.
• Check and make sure the SIM card is inserted correctly in the device.
• Make sure the roaming services are turned ON. This is required when you go from one region to another.
• The reason you have to face this problem is nothing but your presence in a restricted area.
• Check and make sure the problem is not caused just because the variant of Asus ROG Phone 5 you have purchased is not manufactured for the region you live in.
• This problem might be there just because the SIM card with 4G internet is inserted in Slot 2.