Proximity fail

SirTikaSirTika Level 1
edited December 2021 in ZenFone 5 Series

I don't have service center in Egypt, now phone is switching off and can't get it open during voice note on WhatsApp or Facebook messenger call. This is really annoying, I just bought the phone and still paying my installment. Reset factory done, proximity test failed , nothing is working ... I need help

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