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Conexant Smart Audio Microphone not working on Win10 21H1

krembuk
Star I
System: Laptop
Battery or AC: AC
Model: A455LF
Frequency of occurrence: Consistent
Reset OS: Not yet. I have work going on.
Screenshot or video:
========================
Detailed description:
I notice that since last year, my microphone was giving me issue during online meetings. The mic is disfunctional after a few minutes of use.
Now Windows 10 update 21H1 is making it worse: it is totally non functional. I have dual boot, and it is working in Linux, which means the Windows 10 driver is causing this issue. Reinstalling latest driver (8.66.95.70) dated 1 April 2021 does not solve it.

Please help.
1 REPLY 1

Falcon_ASUS
Moderator
Moderator
krembuk
  1. System: Laptop
  2. Battery or AC: AC
  3. Model: A455LF
  4. Frequency of occurrence: Consistent
  5. Reset OS: Not yet. I have work going on.
  6. Screenshot or video:

========================

Detailed description:

I notice that since last year, my microphone was giving me issue during online meetings. The mic is disfunctional after a few minutes of use.

Now Windows 10 update 21H1 is making it worse: it is totally non functional. I have dual boot, and it is working in Linux, which means the Windows 10 driver is causing this issue. Reinstalling latest driver (8.66.95.70) dated 1 April 2021 does not solve it.

Please help.


Conexant Smart Audio Microphone not working on Win10 21H1
@krembuk
Could you please provide a screenshot of the current BIOS version and sound driver screen for me to confirm?
And I have sent a PM for you. Please give me your laptop serial number via PM
Thank you.