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wifi not turning on

arasudece
Star I
Please tell us some basic information before asking for help:
Model Name: rog 5
Firmware Version: 18.0840.2109.188
Rooted or not: not
Frequency of Occurrence: wifi not turning on
APP Name & APP Version (If your issue relates to the app): wifi not turning on
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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8 REPLIES 8

k_huat
Rising Star II
arasudece

Please tell us some basic information before asking for help:

  1. Model Name: rog 5
  2. Firmware Version: 18.0840.2109.188
  3. Rooted or not: not
  4. Frequency of Occurrence: wifi not turning on
  5. APP Name & APP Version (If your issue relates to the app): wifi not turning on

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


wifi not turning on
https://zentalk.asus.com/en/discussion/51096/wifi-wifi-hotspot-not-working/p23

ARP_ASUS
Community Legend II
Hi, 
Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.
Thanks.

saswata98crj
Star I
Hi arasudece ,
I am also facing same issue - having same firmware version
Is it resolved for you ?
If yes, how did you resolve

sudipta889
Star I
arasudece

Please tell us some basic information before asking for help:

  1. Model Name: rog 5
  2. Firmware Version: 18.0840.2109.188
  3. Rooted or not: not
  4. Frequency of Occurrence: wifi not turning on
  5. APP Name & APP Version (If your issue relates to the app): wifi not turning on

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================


wifi not turning on
Now, I am having the same issue from yesterday. 😥
@arasudece What did you do to fix this?

And
@ARP_ASUS I am far away from the service centre, it's hard for me to visit the service centre. Isn’t it something that can't be fixed remotely? I just visited the service centre a few day's backs to fix the SIM card not reading issue, and within 30 days again the Wifi issue. I am kind of frustrated with Rog Phone 5 and looking for a refund. Also, let me know if you can replace or refund.