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18.0840.2109.176 | Wifi and Hotspot not turning on

AJ007
Star I
After update 18.0840.2109.176 | Wifi and Hotspot not turning on , phone automatically restarted and wifi stopped functioning.
Also all asus accounts are not working
Pls suggest any solutions or fixes.

9 REPLIES 9

Sai_Lingesh
Star I
AJ007

After update 18.0840.2109.176 | Wifi and Hotspot not turning on , phone automatically restarted and wifi stopped functioning.

Also all asus accounts are not working

Pls suggest any solutions or fixes.


18.0840.2109.176 | Wifi and Hotspot not turning on
How to fix this issue?

ronald1985
Community Legend I

ARP_ASUS
Community Legend II
Hi AJ007 and PARIMI
Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.
Thanks.

@ARP_ASUS I have visited the service center. They told me that they is a VERY VERY VERY small bump on my camera. So they will not honor my warranty. It is unfair since the issue I am facing is because of the WIFI issue. And when I sent my phone to the service center it did not have any bump of whatever. Is there a way to solve this? Honestly. It is not my fault that the wifi is not working.

Lord_Messi
Zen Master II
Replace your motherboard