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Asus Zenbook UM425 Plugged In Not Charging

magn0l1axx
Star I
System: Windows 11
Battery or AC: AC
Model: UM425
Frequency of occurrence: Today for the first time
Reset OS: Not sure how
Screenshot or video: No
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Detailed description:Hello! I have the exact same issue as per this discussion: https://zentalk.asus.com/en/discussion/35477/zenbook-um425ia-the-battery-wont-charge-and-the-battery...

I plugged in my laptop and noticed it was not charging and the lamp next to the charger is blinking. The laptop is working fine when plugged in.
I tried reinstalling the battery driver but it didn't help.
Please assist, the laptop is still in warranty.

MyASUS also identifies a problem with the adaptor.
screenshot-2021-11-08-072406.png

6 REPLIES 6

magn0l1axx
Star I
Hi There
The laptop woudnt turn on so I held the power button for 40 seconds. It then turned on and now it's charging!
How weird!

Thanks for your help!

Blake_ASUS
Community Legend II
Hello Maggie,
Thank you for the update!