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MyAsus Fan Problem

PsvchoMonkey
Star I
System: Windows 10.
Battery or AC: AC.
Model: GA401QC Zephyrus G14
Frequency of occurrence: Almost always.
Reset OS: Yes.
Screenshot or video:
========================
Detailed description:

Since a few days after checking the status of the laptop on MyAsus there says: There may be an issue with the fan.
I personally listen all the fans ok. They spin fast when they have to, and they quiet when they have to aswell but it's something that annoys me because this laptop has one month and half since I bought it.
I run the test four times in a row and shows the same problem. Don't know what should I do since I'm from mexico and the nearest Asus center is around 20 hrs driving.
Armoury Crate almost always says GPU frecuency and temperature: Energy Saving. Don't know if i'm doing something wrong. Should I update something?
Bios: 401.
MyAsus: 3.0.29.0

Thanks.

16 REPLIES 16

PsvchoMonkey
Star I
Blake_ASUS

Thank you very much.


View post
Could you tell me if I have to update something? I'm really desperate.

Beso
Star I
Same problem here on Asus Tuf Dash F15. Some people say it's a problem with the latest update of MyAsus.

PsvchoMonkey
Star I
Beso

Same problem here on Asus Tuf Dash F15. Some people say it's a problem with the latest update of MyAsus.


View post
Have you found any solution? It's so odd not know if it's something really bad or just a bug. 😞

Blake_ASUS
Community Legend II
Dear both,
We are still looking in to this issue.
Please stay at this status and ignore the fan issue alert.
Your laptop is fine at this moment.
Thank you.

PsvchoMonkey
Star I
Blake_ASUS

Dear both,

We are still looking in to this issue.

Please stay at this status and ignore the fan issue alert.

Your laptop is fine at this moment.

Thank you.


View post
You completely sure? I'm really worried because is my first gaming pc.
Thanks for your reply.

Beso

Same problem here on Asus Tuf Dash F15. Some people say it's a problem with the latest update of MyAsus.


View post

I hope everything gets well from now on. I send you a hug!