Blue tint on full screen
NotThatGuys
Level 1
- System: Windows 11, Version: 10.0.22000 Build 22000
- Battery or AC: Battery
- Model: VivoBook_ASUSLaptop X421IAY_M413IA
- Frequency of occurrence: Every time on going full screen
- Reset OS: Done
- Screenshot or video:
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Detailed description：Every time I go full screen on my laptop while watching a video the screen temperature suddenly changes to blue. I have seen many people with the same issue on several forums but there is no solution to it. This is clearly a AMD graphics driver issue. It started when I updated the AMD graphics driver to the latest version but I immediately rolled back to the previous version and the problem was solved but with the Windows 11 update, the driver basically got automatically updated and there is no option to revert back to the previous driver version. Tried all sorts of things from resetting to re-installing the drivers, but no success. This could be solved with a new Graphical driver update. The issue is very much annoying to be honest, each time when this happens I have to manually go to My Asus app and revert the color settings back to normal.
Comments
There is an option to stop automaticaly downloading drivers from windows update.
We can use registry editor or by group policy editor.
But that does not solve this issue. Is there anyway I can still roll back to the previous version of the driver?
As you can see here, There is no option to roll back to the previous version.
The driver Version V27.20.22002.57 2021/09/08 and Version V27.20.14544.6 2021/06/03 both has the same issue. Driver updates are supposed to solve existing issues than making new ones. They should roll an update fixing this
@NotThatGuys
Could you please provide me your laptop serial number via private message?
And what is the version of the system currently you use?
Please also help provide the screen picture or video for me to confirm.
Sorry for any inconvenience it may be caused.
I dont know about amd graphics drive , but in intel graphics driver , we can able to rollback to previous driver if those drivers are downloaded from windows update.
IF you manually installed amd graphics driver means , sometimes new version driver deletes installed previous version drivers.
I have pmed you, please check.
I did not do it manually. The driver automatically got updated during the Windows 10 to Windows 11 upgrade. Now there is no way to switch back to older versions.
@NotThatGuys
I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.
@NotThatGuys
Please try to update the following drivers.
https://dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Graphics/24963/AMD_Graphic_DriverOnly_DCH_AMD_Z_V27.20.22002.2001_24963.exe
Thank you.
That did not help. The issue still exists
@NotThatGuys
I have sent PM to you again.
Thank you.
I have the same issue. Any tips for solution?
@thomassingh45
I have sent a PM to you.
Thank you.
Hi @Falcon_ASUS
I got the same issue as well.
I couldnt find below in MyAsus
"Version V27.20.22002.2001
2021/10/07 456.72 MBytes
AMD Graphics Driver"
My laptop model is Asus Vivobook 14 D413IA.
PM me if you need any further information.