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MyAsus Fan Problem

PsvchoMonkey
Star I
System: Windows 10.
Battery or AC: AC.
Model: GA401QC Zephyrus G14
Frequency of occurrence: Almost always.
Reset OS: Yes.
Screenshot or video:
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Detailed description:

Since a few days after checking the status of the laptop on MyAsus there says: There may be an issue with the fan.
I personally listen all the fans ok. They spin fast when they have to, and they quiet when they have to aswell but it's something that annoys me because this laptop has one month and half since I bought it.
I run the test four times in a row and shows the same problem. Don't know what should I do since I'm from mexico and the nearest Asus center is around 20 hrs driving.
Armoury Crate almost always says GPU frecuency and temperature: Energy Saving. Don't know if i'm doing something wrong. Should I update something?
Bios: 401.
MyAsus: 3.0.29.0

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

Blake_ASUS
Community Legend II
Dear all,
My ASUS 3.0.32.0 has been released to solve the fan diagnosis issue.
Please kindly help to update.
Thank you.

View solution in original post

16 REPLIES 16

PsvchoMonkey
Star I
111.png
this is the problem.

sorry it's spanish. I'm not american.

Blake_ASUS
Community Legend II
Hi there,
Can I have the ASUS system control interface driver version as well?
This issue has been reported and now under investigation.
Thank you.

PsvchoMonkey
Star I
333.png
I hope this help:

Blake_ASUS
Community Legend II
Thank you very much.