Product Registration Failed: Product is already registered

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app

  1. System: G513QY
  2. Battery or AC: Both
  3. Model: G513QY
  4. Frequency of occurrence: always
  5. Reset OS: already
  6. Screenshot or video:


Detailed description:

Best Answer

  • Answer ✓

    Dear all,

    For such issue, of course I will help to check one by one.

    But please kindly help to verify below items first because your registration issue is most likely related to them.

    And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.

    1. made a typo mistake on email when registration
    2. product registered by your family
    3. if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this

    Thank you.



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