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About rma in korea

FROMHELL
Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hello, I bought a rog phone 5(hong kong version, international rom) from a site called tekers in south korea a few months ago.(I live in south korea)
And since there has been a issue of the phone (soft?) Bricking, I am worried about my phone bracking,
If my phone bricks, would I be able to RMA my phone?
If so, would I have to send it to hong kong? And not china or some where else?

Also, would I be able to get refunds since there is a gobal chip shortage?
My phone is under 1-year warrenty

Thank you.




6 REPLIES 6

Falcon_ASUS
Moderator
Moderator
FROMHELL

https://zentalk.asus.com/en/discussion/comment/191616#Comment_191616

So... I cant send it to hong kong ( paying all the shipping obviously,) to get A/S?


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@FROMHELL
Yes, you could send your phone back to Hong Kong for repair by shipping.
Sorry for any inconvenience it may be caused. 

FROMHELL
Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/191689#Comment_191689

@FROMHELL

Yes, you could send your phone back to Hong Kong for repair by shipping.

Sorry for any inconvenience it may be caused. 


View post
Oh nice! Thank you! I thought I cant!