My ROG 5 just died without any reason
Vivektak9
Level 1
Please tell us some basic information before asking for help:
- Model Name: ROG 5
- Firmware Version: Latest
- Rooted or not: Never
- Frequency of Occurrence: First time
- APP Name & APP Version (If your issue relates to the app):
I was using my ROG just like any other day and was in meeting with a guy. I was showing home some pictures and then I kept my phone in my pocket. Just after 3 mins I check my phone again and it was bricked.
I remember my battery was more than 50% but it didn't got up.I tried all the steps.
Tried to turn it on.
Tried to putn it in recorvery mode.
Tried to charge from both the ports.
No led light indicator, nothing is coming.
This phone has never been dropped from my hands. It's a scratch less brand new mobile which I purchased 4 months ago. Don't know what to do with this brick now. If it's a hardware issue, how can I be sure that hardware issue won't come again in this phone.
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Comments
Welcome to our club )
Not many other solutions than a visit to the service center.
Didn't you feel sudden, excessive heat before it died while it was in your pocket?
Hi Vivektak9,
Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.
Thanks.
Press and hold all buttons 15 sec.
I had the rog phone 2,I also have the rog phone 5.The motherboard died in both of them.The quality is 0.