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Adobe Photoshop 2021 & Control Panel -UX482EG

MotoWiZMotoWiZ Level 2
edited November 2021 in ZenBook

I used to use Adobe Photoshop 2020 ver. 21.1.1.121 and control panel (the specific tools in ScreenPad+) was working with this version.

Now I've upgraded to Photoshop 2021 ver. 22.3.0.49, and the screenPad+ stopped showing the Photoshop tools.

Does anyone else have this issue with newer Photoshop version? Is there a way to get it back to work?

This happens in Windows 10 and Windows 11, I've tested with both OS.

Comments

  • Blake_ASUSBlake_ASUS mod
    edited October 2021

    Hi there,

    Let me check with related team about this.

    Can I have a picture of how the control panel looks like after you open the new PS ?

    Thank you so much for your instant feedback.

  • MotoWiZMotoWiZ Level 2

    Hi @Blake_ASUS,

    I could upload a picture but nothing happens in ScreenPad+, it remains completely unchanged after opening Photoshop.

  • MotoWiZMotoWiZ Level 2

    Here is a video showing Photoshop 2021 opening. The version I have of Photoshop 2020, that used to enable contol panel tools, I can't install it in Windows 11.

    Anyway when my system was with Windows 10 Photoshop 2020 worked and enabled control panel tools and Photoshop 2021 didn't.

    20211025_085441_Trim.mp4


  • Blake_ASUSBlake_ASUS mod

    Hello Moto,

    Thank you so much for the video.

    I will keep you updated.

  • Blake_ASUSBlake_ASUS mod

    Hello @MotoWiZ ,

    I have sent PM to you.

    Please kindly help to check it.

    Thank you.

  • MotoWiZMotoWiZ Level 2

    Hi @Blake_ASUS,

    Already replied to your PM. Check if you can get the files and kindly inform me.

    Regards

This discussion has been closed.