Try whirlpool that forum has a lot of followers
@HomerSp get a refund. When mine came back from repair, the proximity sensor wasn't working. I sent it back and requested a refund, which I eventually got.
So here's a little update.
We've sold a total of 203 units, 35 of which are from the past month. So far we've sent in 6 phones with this issue. That's actually a lot considering it's 6 out of 9 total service tickets created, while one being physical damage/insurance service.
This is quite bad imo.
3% not including claims directly to asus. And most importantly - this process does not slow down, so this 3% in a few weeks can be 5,7,10%? Hopefully not, but there is no sign of improvement.
3% phones with ramdump issue and Asus still did not post any official statement 🤣
Very helpful and useful. God bless....
Jumping on the mine too vagon - MFD 2021.04
Died after about 5 months - i was navigating a banking app - screen black, tried force restart and got the waiting for flashing....
Mine was also from 2021.04 and died exactly after 5 Months.
Maybe there is a counter which shuts off the Phone after 5 Months :)
Mine died yesterday,.. sudden black screen and with a forced reboot stuck on Waiting for flashing full ramdump...
this is terrible - you are the case number 47. The same number of cases for mfd 04.2021 and 05.2021.
My Phone is now under a Stress Test at Asus Service Center in Poland and it can take up to 48h.
Hopefully it can't be seen that it has been opened and repaired.
The numbers are going 👆. Why can't Asus do the right thing and call this phone back!
Sending it for service... Tried pretty much everything i could think of - more details on the xda thread.
What's the best way of asking for a refund?
All have exactly the same symptoms, this indicates that the cause of the breakdown is the same for everyone.
We still need information from ASUS about what exactly breaks down on the motherboard.
Many have bought a smartphone in another country and cannot take advantage of the local warranty.
My 4 month old Zenfone 8 just did exactly as mentioned here. I cannot take it to a service center because it is an international version and I am in US, or so I am told. This seems crazy.
After the call ended, I left it on the table.
It malfunctioned in the same way.
It has not been charged.
It has been 40 days since I started using it.
256G model ZS590KS
I have to send it for repair.
I would like a refund, not a repair.
@CH_ASUS @Gustav_ASUS @Irene2_ASUS @fussion_ASUS @Christine_ASUS @Falcon_ASUS @ARP_ASUS Can we ask for a comment? Any updates?
We're now upto at least 50 cases, on this thread alone, and still no official statement from Asus. Shocking to say the least!
They no they sold a faulty phone, so they won't admit. They will just sit it out, and leave the consumers worrying daily, that their phone could die any time!
As I said before, mods will do nothing. Maybe they just ban us here, so we won't bother them anymore 😜