This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

White spot on laptop screen

XMarksTheSpot
Star III
System: Windows 11 Home SIngle Language
Battery or AC: Both
Model: UX425EA
Frequency of occurrence:
Reset OS: No
Screenshot or video:
img-6570.jpg
========================
Detailed description: I have been using this laptop for 4 months now. Today I have found a bright spot on the bottom of the screen and I am really confused how this happened because I have always taken good care of my laptop. As per what I seen on Google the cause of this issue is one of the reflectors on the LCD got dislocated and I'm suspecting it may be due to the fans on the laptop blowing and heating on the bottom screen bezel. In normal usage the spot is pretty much impossible to see since that's where the taskbar area usually is and I never notice it with the taskbar on.
Is there any solution to this without opening the laptop?
5 REPLIES 5

Blake_ASUS
Community Legend II
Hi there,
Well... it would need to be examine more carefully to see what caused it.
If you have concern about it. Please send the device to our service center.
Thank you.