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ringtone not playing on bluetooth

i connected my bluetooth headphones Airpod pro with the phone but i cannot hear the ringtone over BT.

6 REPLIES 6

please answer to the thread

Irene2_ASUS
Zen Master I
Hi @theblackman2010,
Kindly provide more detail about your issue so that we can better assist you.
Are you on the latest firmware?
Does it work properly with a different pair of Bluetooth earphones?
Does the issue remain the same after disconnecting and reconnecting Bluetooth?
Are you using the call stock app or a 3rd party app?

Irene2_ASUS

Hi @theblackman2010,

Kindly provide more detail about your issue so that we can better assist you.

  1. Are you on the latest firmware?
  2. Does it work properly with a different pair of Bluetooth earphones?
  3. Does the issue remain the same after disconnecting and reconnecting Bluetooth?
  4. Are you using the call stock app or a 3rd party app?

View post
ringtone is played through phone speaker instead BT accesories

1 ww_30.12.82.21 (latest)
2 no
3 yes
4 i tried both but same results.
Firmware is missing bluetooth in-band option support or HFP protocol support or there is a bug with both. i can reproduce media audio but not ringtone audio through bluetooth. No sound is heard on BT headphones while i receive a call.
Also caller ID announcement option is missing on dialer app

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