My Zenfone is Dead / It wan´t Start/Charge

[Trawar]

During charging in the Night the Phone went off between 10pm and 1am.
All efforts to restart the was unfortunately unsuccesfull.
The Charging LED stays also off when i plug the original charger and cabel into the USB Port.
I also tryied different other cables nad charger but no chance.
Hard Reset is also not working it doesn´t matter what I am trying there is no feedback from the Phone, no vibrations nothing.
I am really pissed.
It worked only for 5 Month!

[lukasz_szabelsk]

It's normal feature of this phone 🙂

[Cyslawo]

Just send it into RMA.

[Irene2_ASUS]

Hi @Trawar,
I'm sorry to hear that. Please contact a local ASUS service center in your country of residence.
I'll also send you a PM here on Zentalk with some follow-up questions about your device, check your inbox!

[Trawar]

According to Asus support I need to send the Phone back to them because there is no Service Center here in my Region Germany / Nordrhein Westfalen.
It will be repaired in Poland and it schould take about 10days.
Fingers Crossed.