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Blurry long screenshot view in pre-installed app

k_huat
Rising Star II

‎10-10-2021 06:28 PM

Please tell us some basic information before asking for help:
Model Name: rog 5
Firmware Version:.176
Rooted or not:
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
May I know is this happen only to me? It's blurry to view long screenshot photo in pre-installed apps as attached video.

Or I'll need to again install a third party apps to get a better view? Thanks
Preview file
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4 REPLIES 4

kikoly
Hall of Fame II

‎10-15-2021 04:30 AM

This is normal. "File Manager" is only used to preview images. If you want to see a clear long screenshot, please use "Gallery" to view the images.
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k_huat
Rising Star II

‎10-15-2021 07:41 AM

kikoly

This is normal. "File Manager" is only used to preview images. If you want to see a clear long screenshot, please use "Gallery" to view the images.


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Thanks for your feedback. Problem solved 👍
Btw I have another query: why can't I "draw" box/circle/line/arrow using "gallery" app "edit" ? I can only draw box/circle/line/arrow when I use "edit" under screenshot.. anyway I can draw box/circle/line/arrow straight away in app not in screenshot "edit"? thanks

Preview file
17440 KB
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kikoly
Hall of Fame II

‎10-16-2021 01:38 AM

k_huat

https://zentalk.asus.com/en/discussion/comment/190404#Comment_190404

Thanks for your feedback. Problem solved 👍

Btw I have another query: why can't I "draw" box/circle/line/arrow using "gallery" app "edit" ? I can only draw box/circle/line/arrow when I use "edit" under screenshot.. anyway I can draw box/circle/line/arrow straight away in app not in screenshot "edit"? thanks

https://us.v-cdn.net/6031231/uploads/5PLEQRVZO7FQ/2021-10-15-22-38-20.mp4


View post
This is the current design, as are other models. You can put forward your suggestions in the link below.
https://zentalk.asus.com/en/categories/ideas

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k_huat
Rising Star II

‎10-16-2021 07:56 AM


kikoly

https://zentalk.asus.com/en/discussion/comment/190435#Comment_190435

This is the current design, as are other models. You can put forward your suggestions in the link below.

https://zentalk.asus.com/en/categories/ideas


View post
Noted with thanks
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