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18.0840.2109.176 update problems

nikhil_kaimal
Star III
Please tell us some basic information before asking for help:
Model Name: ROG Phone 5
Firmware Version: 18.0840.2109.176
Rooted or not: Not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
1. Phone suddenly switched off on it's own and since then wifi is not working.
2. Casting is not working.
3. Problems mentioned before like Scheduled Charging and One-Handed Mode still don't work properly.
12 REPLIES 12

nikhil_kaimal
Star III
ARP_ASUS

Hi nikhil_kaimal,

For Wifi issue, kindly visit the nearest service center.


View post
@ARP_ASUS no contact or update yet

ARP_ASUS
Community Legend II
Hi @Diwanshu
For more than 40 kms, ASUS call center or service provides telephonic tech support during working hours on the basis of the nature of the problem.
https://www.asus.com/in/About_ASUS/Warranty/

nikhil_kaimal
Star III
Update:
Gave my phone to service centre on 11.10.21 and received it on 1.11.21, so after 21 days.
Current firmware version is 18.0840.2109.176 aka the same update which caused the wifi problem.
However, motherboard changed this time and wifi works fine as of now.