Now, today my device is also gone. I am never buying ASUS Shit again!
If you still have warranty, visit service centre.
That's your motherboard
Surprisingly my device turned on after 6 hour.... TF ... Shall I visit Service Center now?
You should do it before your motherboard completely dead
Do it when you still have warranty
ok it's fully dead now lol
How much time does the Asus service center takes to repair Rog phone 5.
I have given my phone 10 days back and still they are saying that they have ordered the parts and it's on the way.
Can someone please help.
I had submitted my Rog 3 on Aug 2 and till today i havent received my device yet.
So with that expect how much time will it take for you to receive your device.
It depends to your region, how long the shipment of spare parts take, and the service center on how long they will repair it
Submittee mine on 2, fully repaired on 25 and got mine on 26
in short Asus aftersale is utter gutter, i live in one of the biggest city in North-Eastern Region of India. Here, Xiaomi takes 10 days at max to order parts + fixing stuffs
I was told the same. Don't know why taking too much time
Asus has the worst customer service...it's been 15 days and they are still saying the parts has been ordered.
I mean if they can't repair a phone why the hell they are into mobile manufacturing business...such a shitty company..buying asus ROG 5 was my biggest mistake.
I am also submitted my device 9th Sept 2021, received 1st October 2021..
Really pathetic after sales service by Asus... Really regretted for buying this shit 😤😅
What's the point of a buying a device which spend 1/12 of its service life in service center 😆. CRAP will be CRAP ....
Note: it's been 21days since I've submitted it to service center
Note: I'm back here after 21days and still didn't get my device repaired
Same thing just happened to me on my Asus ROG 5 just now it was dead when I woke up I assume so I plugged in my charger and for the past half hour nothing not even the little light it's just black and I've only had in roughly 3 months I sold my ROG 3 to get this ROG 5 so now what do I do this is nuts ?? I have no idea as to what I should do ..it has not a scratch never been dropped I take super great care of my devices just for this to happen ?!??
How do we know which phones will have this so called faulty motherboard issue?
I've heard that only the 1st batch of rog 5 have this problem.How do we know which batch ours is?