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To high calls volume

iga_miszewska
Star I
Please tell us some basic information before asking for help:
Model Name: ZenFone 7
Firmware Version: WW-30.41.69.112
Rooted or not: not
Frequency of Occurrence: Allways
APP Name & APP Version (If your issue relates to the app): All comuncators apps eg(Duo, Messanger)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello, after latest update i start to have problems with to high volume in apps. While im in a conversation volume is not responding, its always in highest level. But when i tried call at skype it was normal until i turn my cameera on.
35 REPLIES 35

1Steve
Star II
Experiencing this as well. The call volume settings isn't working. Call volume is maxed out during calls.

Irene2_ASUS
Zen Master I
Hi @1Steve , @miguelsmatos
I will send you both a PM too, with further steps to take a look at this case 😉

miguelsmatos
Star III
Thank you @Irene2_ASUS, hope my logs help diagnosing the issue 🙂

Irene2_ASUS
Zen Master I
Thanks a lot for reporting it and your logs.
We are currently investigating this issue.

mickey10021
Rising Star II
Even with recent rog 3 update has no call volume issue and also fixed in rog 5S so far.
Maybe the codebase on zf7 was older than rog 3. They probably forgot to merge the code and recheck this bug before push a new update or the update was already planned before apply call volumn fix (most likely). Either way, I hope it will get fix soon.