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ROG Phone 5 Wifi and Hotspot Stopped Working

Cudoz
Star II
Please tell us some basic information before asking for help:
Model Name: ROG Phone 5
Firmware Version: 18.0840.2109.176
Rooted or not: No
Frequency of Occurrence: Always. Suddenly Stopped Working
APP Name & APP Version (If your issue relates to the app): Not Related to App
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Ruddenly wifi stopped working and Hotspot shows error.
Restarted
Reset Netowork Settings
Prayed 🥲
Did not do factory reset as I have seen enough people saying it does nothing.

15 REPLIES 15

Cudoz
Star II
screenshot-20210930-142243584.jpg
screenshot-20210930-142222239.jpg
screenshot-20210930-142144832.jpg
Here are some screenshots.

ARP_ASUS
Community Legend II
Hi, 
Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.
Thanks.

Cudoz
Star II
Visiting Service center today. Called them before hand and they said Data no assurance. Took Backup.
Then did a full factory reset. News flash. No Change. Same issue persists.
Going to service center today. They said no parts are readily available. Phone needs to be submitted and it may take 1/2 weeks.
So people, make sure you have a backup phone even if you buy a flagship device. Should have stayed with OnePlus. Worst experience.

BUB_CHUCK
Star I
Same issue suddenly facing from 2 hours ago...

Is there replacement of product entirely?