I need help with restoring widevine to L1 on my ROG Phone 3.
I dont recall when it started, but i'm currently on Android11 and with L3!!
So many frustrating issues with this phone.
Indeed, nobody cares here
Have you tried the following suggestions in the link below:
If the above doesn't work, please provide relevant firmware information.
Same here. After I upgraded to RKQ1.200710.002.WW_Phone-18.0410.2108.158-0 last September 20, my Widevine was L1 as displayed in DRM Info app. But today, I noticed it changed to L3.
@Christine_ASUS any advice?
Have you tried the link I have posted? If that doesn't work, then you would need to visit service centre to get it done for you.
There's nothing there that'll help, from what I've read (unless I completely missed it). The thread is all complaints and a resolution probably DM/PM'd by the techs.
Reinstalling Netflix seem to have worked for the guy, I guess you can try that.
Suffice to say, whether this is resolved or not, I will never buy another ASUS device again.
High price, poor support. Can't even resolve the black crush issue, and now their updates remove widevine L1.
Sheesh, this phone has been a nightmare.
If DRM shows Widevine L3 is not only a Netflix problem, so why reinstalling it would solve ahah.
Here on android 10 everything is still ok :D exept I can't delete andeoid 11 notification
I don't know how it works for the guy in the link, but I guess you won't know till you try.
That's what I do anyway, try and error otherwise we don't learn :)
I guess the easiest way to solve it is by going to the service centre and let a technician deal with it. Moderators don't work over the weekends either, so that's why you haven't got a response yet.
If it happens to me, I would probably stay with L3 instead of risking to give the phone to service for weeks/months and get the device back with the problem probably unsolved... anyway L3 or L1, I would still avoid using Netlfix/Prime video on a rog phone 3 ahaha
I normally wouldn't care about SD content on my phone. Issue is, I have the desktop dock and half the time I play on a mouse/keyboard and 24" monitor. SD content is just trash at that size
I was legit asking about the thread you shared. I couldn't see anything there that helped, just a complaint thread with the issue still unresolved at the end. Best he got was a DM from (prob) Asus tech.
As for trying, yes we as consumers are FORCED to resort to trying things out ourselves. That's not how this is supposed to go, especially for issues caused by ASUS themselves. They've already acknowledged it, but haven't handled it in any acceptable way. Personally, I'm going the root/reflash route. I'll wish myself luck and curse Asus with every issue I encounter along the way.
We're issuing a fix for Widevine L3 issues with the next FOTA. Please get back to me with your feedback once you receive the update.
Sorry, you meant this comment. No it wouldn't solve my issue. It's on my DRM Info and not just a Netflix restriction.
What version? Post Android 11?
The current firmware version is 18.0410.2108.158 and the fix should be included in the next update.
What about color banding urf Black crush?
I hope so. Please also provide alternate fix methods or troubleshooting tips when it rolls out. I suspect it's not going to work for everybody.
Any ETA on this update? Will there be any other fixes/updates included?
Nope hes just refering to the widewine issue