Just purchased a Zenphone 7 a month ago, software version 18.104.22.168.
I have an issue with Bluetooth and USB connection, android auto used to work on my old phone just plug in and connect with no issues, now with the Zenphone that's not possible, USB settings are grey-out so cannot switch to data transfer.
Bluetooth randomly cuts out when connected to car hands free or with the Bluetooth headphones. Audio just played through the bottom speaker and it stuck like that until I reset it.
When watching a YouTube video, it stops and audio it's back to playing just from the mono speaker.
I've tried it all, watched all the videos and read the forum posts, and even gave Asus technical team a try, one email a day from them for past 2 weeks.
The solution they offer is to send the phone back for it to be "fixed ", how will they solve a software issues not to sure?!
And to add some more issues just want to mention, sometimes no audio when recording a video, when I get a phone call it's coming up as unknown number even though caller confirms they have not changed their settings etc.
What are my options, anyone ever had this issue or similar?
Thank you in advance for your suggestions.