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Wifi, mobile Hotspot not Working and then Crash "waiting for flashing full ramdump"

idpromotor
Star I
Please tell us some basic information before asking for help:
Model Name: ROG Phone 5
Firmware Version: 18.0840.2107.151
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Anyone can help, why my ROG phone 5 can this, i just used 2 month. so annoying this happened
9 REPLIES 9

ZT-6ba223c6
Rising Star I
You can only return it to the service center in order to get a new motherboard.

Irene2_ASUS
Zen Master I
Hi @idpromotor,
You should contact your local Asus Service Center.
I will also send you a Pm with some follow up questions, please check your inbox 😉

My phone too suddenly switched off and now neither WiFi nor hotspot is turning on... I did everything but nothing is happening...
Replacing the motherboard is not the solution by going to service center. Its the software issue.
What should I do. Pls help me

@Irene2_ASUS
My phone too suddenly switched off and now neither WiFi nor hotspot is turning on... I did everything but nothing is happening...
Replacing the motherboard is not the solution by going to service center. Its the software issue.
What should I do. Pls help me