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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

ronald1985
Community Legend I
donash922

What would b the cost for replacing mother board?


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If you are under warranty, it should be free.

donash922
Star I
How can I know whether I have warranty or not?

ronald1985
Community Legend I
donash922

How can I know whether I have warranty or not?


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Your phone isn't even one year yet, so I would expect you to have warranty still. As long as there's no user damage to the phone or have tampered with the software i.e. bootloader unlocked etc.

Bugbear
Star I
venkatrockstar7090

Now my phone is totally dead while I'm playing bgmi. Not turning on even i tried every single way


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i had same issue today. wifi stopped working 3 weeks back. so i decided to wait out the update but today i unlocked phone by fingerprint, swiped up for menu and phone just shut down. now it cant get past the rog boot screen. im able to access recovery mode by pressing both power and volume up, but i dont know how to fix it so i didnt do anything that might void my warranty. lastly when i plug in charger it shows charging icon for 2 seconds and then nothing. first time it showed battery percentage, now nothing just green charging icon for 2 secs. i guess now there is no way but to send it to a service center. thanks asus

donash922
Star I
Will we have any warranty papers how can ik I have warranty or not?