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ZenFone8 stuck on waiting for flashing full ramdump

mail_jackr
Star I
As requested by the mod - opening new discussion for the issue.
The Flashing Full Ramdump happened to me too - the phone was being charged over the night and the error was waiting when I woke up.
I hope that at least your service will fix it quickly.
776 REPLIES 776

flolaff
Star III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/187249#Comment_187249

Before you download, install, and use the Unlock Device App (“Service”),

you understand that you need to take all risks in terms of quality and

performance of the Service, including but not limited to: once you

trigger the Service, you’re not able to recover your ASUS products to

the original status at the time of manufacturing (“Original Product”)

anymore. Original Products which is used with the Service (“Changed

Product”) will no longer be regarded as the Original Products. The

software updates will not be available to the Changed Product, and the

digital content in the Changed Product may no longer be used. In

addition, the software and hardware problems of your ASUS product caused

by using the Service may not apply to your ASUS Warranty Information,

please read ASUS Warranty Information of your ASUS product carefully on

ASUS official website.(https://bacchus.asus.com/support/Article/1060/)

You can gladly send them this reply. It states very clearly that if any software or hardware defects caused by using the service happen then warranty won't cover it however your phone died due to a known hardware defect, meaning your phone should be covered by the warranty and charging money for the repair is illegal. If they still refuse you have a strong case, should be free money as far as I'm concerned.


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They already answered that their answer stays the same… Thanks for your support tho, I indeed think that I have a very strong case and that any judge would sort this whole situation out quickly.

Danishblunt
Hall of Fame I
flolaff

https://zentalk.asus.com/en/discussion/comment/187332#Comment_187332

They already answered that their answer stays the same… Thanks for your support tho, I indeed think that I have a very strong case and that any judge would sort this whole situation out quickly.


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As mentioned above, you can try one last time, possibly pointing towards my reply specifically. Because I think they might simply not be familiar with the new policies, since the service centers are not a part of ASUS but instead merely hired by ASUS. It's very clear that ASUS has changed their policies towards unlocking the bootloader and the entire warranty sticker bs with their GPU's.

Dooboo
Rising Star II
Elmir

https://zentalk.asus.com/en/discussion/comment/187303#Comment_187303

Maybe that's the problem, the phone doesn't manage to reach normal operating temperature 😜😜

I apologise for a totally unhelpful comment and a bad joke 😬


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No worries, asus is a bad joke already. Seems appropriate to me. 😆

HeLLKiTe
Rising Star I
Basically they are just findings ways to get away with murder (ironically the death of our ZF8 phones), when excuses after excuses have come out and little to no explanation has been provided it just proves who's the guilty party here.
Anyway I've come across this website for consumer rights https://icpen.org/resolve-dispute, it's an international organization.
We can probably log our complaints against this criminal enterprise here.

atoia68
Rising Star I
Today they returned the smartphone to me after 15 days !!! I can say that they were very professional and fast !! They replaced the motherboard .... We hope they have solved the problem !!!! I will update you !!!