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ROG 5 Sim card not working anymore

ItsTurtle
Star II
Please tell us some basic information before asking for help:
Model Name: Asus ROG Phone 5
Firmware Version: 18.0840.2107.151
Rooted or not: Not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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So out of nowhere has my sim card stopped working on the phone, no service no mobile plan. I have tried if it works on other phones and it does. Have tried many different suggestions i found on internet but nothing works...
6 REPLIES 6

ZT_11u3rd673a
Star II
the best solution was going to service center tbh, the sim problem is so bad that happen alot in my local community (malaysia)

Irene2_ASUS
Zen Master I
Hi @ItsTurtle,
Please try a different Sim slot if you haven't tried that already.
Also try the following:
Settings> systems> reset options> reset Wi-Fi, mobile and Bluetooth.

ItsTurtle
Star II
@Irene2_ASUS I have tried both of those, even full reset.

Irene2_ASUS
Zen Master I
Hi @ItsTurtle,
Could you confirm if you are still experiencing this after latest update 18.0840.2109.176?