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Motherboard Serial Incorrect message during registration

Jay1
Star I
System: Window 64bit
Battery or AC: AC
Model: Asus Tuf Gaming B550=plus
Frequency of occurrence: Frequent
Reset OS: yes
Screenshot or video:
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Detailed description:Unable to register Motherboard serial number on MyAsus account says "serial number incorrect"
6 REPLIES 6

Jay1
Star I
attempted to register my motherboard on asus.com keep getting error message incorrect serial number motherboard was purchased pre built 1-10-2021 serial obtained using command prompt

Blake_ASUS
Community Legend II
Hello Jay,
I will send you PM.
Please share your serial number with me.
Thank you.

Charel
Star I
Hello,
I got the same problem!
Assembled my system in 2015
So got a Rampage V Extreme /u3.1 motherboard
And registration also keeps prompting Serialnumber incorrect!
Can anyone help?

tradergar
Star I
Same problem as above. Unable to register my A87-A motherboard from a custom Velocity computer because of invalid Serial Number.