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reboot during overnight charging?

I keep my phone plugged in during overnight and when i wake up in the morning it tells me the phone has rebooted and tell me to input the pattern instead of fingerprint to unlock my phone. Is this because of the mobo issue? Also there are few other instances where i faced reboot, during camera after taking a hdr + photo when i open it when its getting processed it sometimes reboots and also when i run antutu benchmark some times in the middle it reboots whereas soemtimes it completes it succesfully. Are these indication of mobo fault or are these things just software, if someone can shed light on the condition of my phone it would be really helpful
@Anders_ASUS please help me out
2 REPLIES 2

ColorSage
Zen Master I
Try to run antutu about 3 times or so, the phone should heat up. If it doesn't start rebooting by itself it might me a different problem. However, under normal circumstances it shouldn't reboot at all (mine never did/2mo use)

Anders_ASUS
Hall of Fame III
aadeshkanna28022000

I keep my phone plugged in during overnight and when i wake up in the morning it tells me the phone has rebooted and tell me to input the pattern instead of fingerprint to unlock my phone. Is this because of the mobo issue? Also there are few other instances where i faced reboot, during camera after taking a hdr + photo when i open it when its getting processed it sometimes reboots and also when i run antutu benchmark some times in the middle it reboots whereas soemtimes it completes it succesfully. Are these indication of mobo fault or are these things just software, if someone can shed light on the condition of my phone it would be really helpful

@Anders_ASUS please help me out


reboot during overnight charging?
It sounds like it could be hardware. 1. Make a factory reset. 2. If it still restarts randomly, then please contact our support.
https://www.asus.com/support/CallUs/
https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en
Some countries offer walk in service centers but not all offers phone support.
https://www.asus.com/support/service-center-location