Phone shutdown @battery just below 20%
Please tell us some basic information before asking for help:
- Model Name: rog phone 5
- Firmware Version:
- Rooted or not:
- Frequency of Occurrence: everytime after the only first time I saw it works at battery 9%
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Is it normal for my rog 5 shutdown at battery level about just below 20%?
I saw my phone once works under 10% n it shows a red light notification when it reach 9%, after that I charge my phone everytime before it shutdown.
But recently my rog 5 shutdown at the middle I watch YouTube at battery level somewhere below 20% (everytime in last few days). I thought the battery might drained up coz by watching YouTube; but just now at the middle of replying zentalk my rog 5 shutdown again at battery level somewhere below 20% as well. Is this normal? It seems like I can only occupy the battery between 80-20% only? Thanks
My setting is dynamic n auto for refresh rate.
Ps: pls do not ask me to generate the log as I'm not well versed in tech stuff n I hv no time for it.