ZENBOOK Pro Model UX581L - Touchpad Numberpad Worked and Now won't come on

kelleyzmorgankelleyzmorgan Level 1
edited October 2021 in ZenBook
  1. System:
  2. Battery or AC: both
  3. Model: UX581L
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description:

I turned my Zenbook Pro on this afternoon and touched the Numberpad button to turn on and nothing happened. The cursor works but no Numbers. I just received my Purchase Monday and by Friday it is not working. I really love the laptop and would like to know how to troubleshoot the problem. Any help is appreciated!!



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