Headphones with microphone issue

[luksaboss]

Hi users,
I have a problem with my Asus Zenphone 8. Every time when I connect headphones with a microphone and make a call so my Zenfone 8 after some minute or two shut down. It is very inconvenienced because the person on the other side is confused and me either.
Appears this problem to someone ??? Thanks, Lukas

[StaggeredAmusem]

jakislogin2

It's already been reported:

https://zentalk.asus.com/en/discussion/51167/phone-freezes-restarts-during-phone-calls

No response from ASUS though ...

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I am the reporter of the thread you linked. I got the motherboard replaced and the phone was returned to me this weekend, but the issue seems to persist.