CALL VOLUME REDUCED AFTER THE LATEST UPDATE!!

hafizaliqmalhafizaliqmal Level 1
edited October 13 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ASUS ROG PHONE 5
  2. Firmware Version: WW-18.0840.2107.151
  3. Rooted or not: NOT
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): When I play game and turned on the microphone I can't hear my teammates voices but the game sound is okay. This happen after I updated to latest firmware. Am I the only one happen like this?

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • StiffStiff Level 1

    A me dopo l'ultimo aggiornamento il volume della chiamata risulta distorto.

    Anche ascolto audio di WhatsApp all'orecchio.

  • Hi @hafizaliqmal,

    1. On which game do you experience this?
    2. Are you using in game microphone or other apps?

    @Stiff please can you keep your posts in English so that we can understand your issue and help you :)

  • StiffStiff Level 1

    @Irene2_ASUS I have rog phone 5, after updating i hear audio of call distorted.

  • edited August 31

    Hi @Stiff,

    Please provide further details;

    1.Does it happens only with the ASUS caller app?

    2.Does it only happen with the earpiece or also with loudspeaker/earphones?

    3.Could you recreate your issue and record it for us so that we can understand better your case?

    Thank you!

  • Hi, i have a same problem like him about mic. Whenever i was trying to speak with my friend when using speaker on every apps, my friends can't hear my voice. But when i use headset everything is okay. It's happen after i upgrade the software. Plesse help this. Thankyou .

  • MoxyMoxy Level 1
    edited September 12

    I have the same problem as you, I also opened a post but no one thought of me

This discussion has been closed.