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Problem Charging Asus Rog 5

X105E
Star I
Please tell us some basic information before asking for help:
Model Name: Asus Rog 5 (ZS673KS)
Firmware Version: 18.0840.2107.151
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): N/A
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My phone have a problem with charging. It is losing battery power and it does not make a confirm sound when it is plug in. The cable is not the problem, I manage to recharge other devices with them. I've notice that firmware version 18.1220.2107.115 for the Asus Rog 5s (ZS676KS) has a hotfix for it ''seldomly'' fail to charge. I was wondering if Asus Rog 5 (ZS673KS) are getting the same?
Thank you
1 ACCEPTED SOLUTION

Accepted Solutions

Lord_Messi
Zen Master II
Reset your phone and you will be fine

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1 REPLY 1

Lord_Messi
Zen Master II
Reset your phone and you will be fine