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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

Vegirot
Star III
This is a very fantastic way to lose loyal customers.
For changing motherboard they need to to open my phone and these all for a temporary fix, I can't digest this solution given by ASUS
And for changing motherboard, we need to give our phone for 20+ days !!! I don't think they will provide a temporary handset for that much time to cover our needs.
Considering asus being such a global brand, I was not expecting this.

venkatrockstar7
Rising Star II
@Vegirot I hope they will fix in the upcoming update. If they did not fix onlynoption is to replace our motherboards I'll sell this phone I go with iphone that's far better than rog 6

Vegirot
Star III
@venkatrockstar7090 they already took much time to give a fix for this issue, from a month people are facing this one.
I wish update comes soon

Nilesh9797

@rahulkumar1935 could you please share your current version and purchase date?


View post
screenshot-20210905-161646209.jpg
I have purchased on May 1