I can't lower the volume on front facing speaker listening to audio messages from telegram/whatsapp

[Sim1]

Hello, today I updated my zen8 to the latest update, after that I can no longer lower the volume while listening to audio messages from front facing speaker (the one for calls). I tried rebooting without luck, cleaning whatsapp and telegram cache without luck. Is it now unusable, it seems to be stuck on max volume and the audio is distorted /painful. Before the update it was working perfectly fine.

In calls it seems to be working fine

Also another zen8 user confirmed that he aslo have this issue on telegram

[Gnubbo]

just tried and it's true, can't lower the volume on earpiece. I'm on the last update .115

[Leonardo_Garzi]

Sim1

Hello, today I updated my zen8 to the latest update, after that I can no longer lower the volume while listening to audio messages from front facing speaker (the one for calls). I tried rebooting without luck, cleaning whatsapp and telegram cache without luck. Is it now unusable, it seems to be stuck on max volume and the audio is distorted /painful. Before the update it was working perfectly fine.

In calls it seems to be working fine

Also another zen8 user confirmed that he aslo have this issue on telegram

I can't lower the volume on front facing speaker listening to audio messages from telegram/whatsapp

I confirm this thing too.

[Kleshar]

I can confirm the same.
.115 patch fixed the earrape problem when playing vocal messages in-ear and receiving notifications at the same time but totally broke the in-ear volume control when playing vocal messages. 🤷‍♂
I am starting to get really annoyed (as if i wasn't already annoyed before) , basically i have spent 830€ to beta test a device full of software problems. Absolutely not good as my 1st experience with Asus. 

[Sim1]

@CH_ASUS could you take notes for this bug please, to be fixed in next update, it is really annoying. I use audio messages often and listen to them with earpiece, I don't think I'm the only one.

Thanks