How do I solve Twin View Dock firmware update problem?

MrTtypeMrTtype Level 1
edited October 2021 in ROG Phone

Please tell us some basic information before asking for help:

  1. Model Name:ASUS_Z01QD ROG Phone 1
  2. Firmware Version: WW_ZS600KL_15.1618.1810.77_0
  3. Rooted or not:Not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


When I plug my phone into the TwinView dock, a message appears displaying "Please update phone's system before updating accessory's firmware, Remove your ROG Phone to update its system now. Then reconnect to the accessory to update its firmware"

However, when I go into Settings>System>System Updates and Check Now for updates, there are no new updates available.

How can I now update the twinview dock firmware?

Other information:

Fingerprint version : GF-1.1.1-18

Android version : 8.1.0

Android Security Patch level : 1 October 2018

Twinview Dock model : Z01U

Twinview Dock serial number : JBAZD300066635F9

Please let me know what other information you require.

thank you


This discussion has been closed.