Its the old problem from ROG phone. I had my rog phone 2 n never fix again because 2 times main board problem.
I think it's because heat issue n non stable update that damage the main board. Now I buy rog phone 5 and 3 months still work fine. I turn off the automatic update and playing game with fan. Hope never disappointed me again
why don't you recognize this as a problem? many people already have these problems, the same symptoms, why doesn't the service change your phone, but repairs it? A NEW PHONE that dies in a month, not from falls, not from water, you should change it and not open and repair it
your attitude towards consumers in the service center is terrible.
As explained on my video, your phone will likely die again. As you pointed out, it's proably a hardware issue. Even if you stop updates, which is a bad idea as you will be vulnurable to cyber attacks, it will still die.
That's probably because SD888 that burn your internal phone🤣
Just wait for next update
I hope they add option to lower this phone frequency when we use it for daily
I am from Mumbai, india and I submitted the device on 19th AUG.
ALso see this...
This error in application thing pops up every now and then when I am using this....Sometimes it happens when I am doing a squadwipe in pubg, which is really annoyinh because until I press ok or cancel it doesn't go. In the above screen shot, you can see I was typing for the tweet and it popped up.
I am from India too. This looks like a software a issue to me. You can try backing up your data and factory resetting the phone. That should solve the issue.
Thank you, would you give me the link to ur video?🙏🙏
i like how my likebar turned from 11 dislikes 3 likes to 14 likes and 5 dislikes over time.
On 24 Aug, They called me and told me that my phone is fixed and you can collect it anytime. So, went there on 25th Aug, He handed my phone over to me, It was working. Thank god.
But, then I downloaded Phone Doctor Plus app, for those who don't know, this app checks for every possible sensor and hardware if they are working or not. Its like the benchmark test app. After which I noted that, Finger print scanner is not working, So I told this to service center person. He went inside with my phone, I was sitting there for half-n-hour and then he came back and told me, this is the first time I have taken ROG5, and your finger print scanner needs to be re-calibrated. I said ok but how much time it will take, he told me more 2-4 days. I was like shit man, Even I know that he messed up something because fingerprint calibration doesn't take that much time. He did something more worst to my phone, but what could I do, I told him to repair that asap.
Update: 26 Aug
I just had a discussion with the guy in service center, I asked him what happened, He told me he needs to flash an old firmware and try calibrating the fingerprint scanner because he couldn't do it on the latest firmware. So I asked him how much time it will take, he told me its downloading, its a 4GB file etc. I told him, ok give me the link i will download it, he said these are official links, We can't give it to you and other shitty stuff. He told me we download from taiwan server and the server is down, I can't trust this guy now. This is just insane.
And how's your fingerprint right now?
Is it fixed?
Same think happens to my handset It is brand new handset no any physical damage, It restart automatically and now it is fully dead I try to start by power button it is not working press 3 buttons simultaniously is started in recovery mode but when i select start option from there it was not start and it is not started yet then I will sent it to service cetner I got heart attack because I invest 50000/- Rs. that is my all savings and not able to repair it if they wants some money, it is under warranty but on service center they do not open set in front of me they told me they will check weather physical damage or water detection they will let me know, and they put the handset and provide me 1 receipt, but they do not open the handset without open they told me you may go now I will check and update you latter.
My hand last heartbeats I captured in video kindly watch this and let me know that was my fault or asus fault.
I recommended do not buy Asus phone instead buy Iphone
Its not fixed yet, I believe, I called them today but other guy picked up the phone and told me the engineer who is working on my case has gone for lunch and I will tell him to call you once he comes back. This happened 3 hours ago, and I think he is still eating.................shitty asus. Worst regret of my life.
I have sent a PM for users who are facing service issues.
I can check each case individually and help you out.
Hahahaha you are right. Do you have a recommendation for a good gaming phone that will last up until next 2 years. As what I can observe, this gaming phones gets old so fast because ogmf this games becoming heavier and heavier every update.
I would wait and see what happens with the new AMD GPU in upcoming samsung phones.
Yeah. I heard about that one, if I am correct samsung will manufacture there own snapdragon or earned the right to create one. Correct me if I am wrong.
Mine died After 8h of use followed from 4h Slow charging. Woke up to a dead phone the day after i got it. tried to send it back back but until now i did‘t get an adress. On the „Return Label“ is my own adres. Still waiting for asus germany to take responsiblity. …… deeply disappointed.
They made their own SoC for a very long time (exynos) but they teamed up with AMD to create a powerful SoC.
Currently it makes news to even destroy the Iphones flagships in benchmarks, which no snapdragon could.
Damn, that is good. I need to start saving for that one. That would really a huge hit especially in the gaming mobile market
As I said, wait for now, whats important is to see the sustained performance. Benchmarks don't mean much, they only tell us peak performance, but that doesnt help us gamers if we require good performance for longer than 2minutes.