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Screen recording issue. When memory reaches 200 and above. It STUTTERS

ghyzriellgalez0
Rising Star II
Please tell us some basic information before asking for help:
Model Name: rog 5
Firmware Version: .86
Rooted or not: not
Frequency of Occurrence: all the time when screen recording in game
APP Name & APP Version (If your issue relates to the app):cod, mlbb
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Notice this before. Tried restarting, resetting. Now able to find the culprit. It is related to memory of the phone. Screen recording with 1080, high or medium it happens and 60 fps.

Please take a long into this bug. Thank you...
6 REPLIES 6

Gustav_ASUS
Community Legend III
@ghyzriellgalez06 If nothing improved by performing a factory reset, contacting a local service center would be the next logical step to rule out any hardware damage. I would however like to collect a device log from you. Check your inbox for a PM from me.

ghyzriellgalez0
Rising Star II
Gustav_ASUS

@ghyzriellgalez06 If nothing improved by performing a factory reset, contacting a local service center would be the next logical step to rule out any hardware damage. I would however like to collect a device log from you. Check your inbox for a PM from me.


View post
Yes, I already did factory reset on this one, thrice. Still the same. That is what I am also thinking. If I have time, I will be visiting one. Also, please give m update if there is something wrong you found. It helps me save time going to a service center. Especially now with the pandemic. Thanks @Gustav_ASUS