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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

venkatrockstar7
Rising Star II
got an new firmware but no use they did not fix wifi issue

Danishblunt
Hall of Fame I
ZT-83edda0e

https://zentalk.asus.com/en/discussion/comment/182617#Comment_182617

I just read a news that Asus will be shutting down its operations in India, do we get any support or hardware replacement in that case?? I'm very disappointed after hearing this news. Why did I trust and purchased a flagship grade mobile from Asus.


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source please 🙂

krnapj
Rising Star I
ZT-83edda0e

https://zentalk.asus.com/en/discussion/comment/182617#Comment_182617

I just read a news that Asus will be shutting down its operations in India, do we get any support or hardware replacement in that case?? I'm very disappointed after hearing this news. Why did I trust and purchased a flagship grade mobile from Asus.


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I doubt it , can you share your source ? Asus has been selling their motherboards etc. since a long time in india, there is no way they ll shut down their operations ,india is a very big country and a growing market .if pubg has gone through the trouble and established their office in india with a big donation to PM cares fund,there is no way asus will step back.

thekulwindersin
Star II
They have pushed an update today but that does not include the fix

thekulwindersin
Star II
I think we need to involve consumer court and take a legal action against asus as they are neither acknowledging nor resolving the issue