Unable to answer call, touchscreen not responding

laci.karalaci.kara Level 2
edited September 2021 in ZenFone 8

Since the latest update I have experienced sometimes unresponsive screen when I wanted to answer a call. I could not move the ball (answer/reject).


I have pressed the lock button (the hardware button on the side) then pressed again to wake the phone, then the screen was responding and I was able to answer the call.

Please investigate the bug.

Thank You!


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