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Case and individual earphone battery not showing

ZT-2617bc03
Star III
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version:
Rooted or not:
Frequency of Occurrence:
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In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My phone doesn't show the battery of my TWE case or the individual earphones. I've tried it with Galaxy Buds Live and Oneplus buds Z. They both work fine on other phones. How I can fix this? I'm on Android 11.
28 REPLIES 28

BPM
Rising Star II
Could you elaborate on what you mean? Where is it NOT showing the battery level when it should be?
I wasn't even aware that this was something Android (11) was supposed to do, but I just checked myself (I have the Galaxy Buds+):
screenshot-20210819-082327084.png
Under the Bluetooth quick setting, it shows the battery level of my earbuds.
Is that what you're expecting and it isn't happening? Or are you expecting the battery level to show somewhere else?

ZT-2617bc03
Star III
It is supposed to show the battery of the case and the buds individually. There should be 3 different battery levels.

BPM
Rising Star II
Under the Bluetooth quick setting icon? Or somewhere else?

ZT-2617bc03
Star III
As a separate notification and in the Bluetooth settings. Try and connect your buds with some other phone.