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Mobile data and Bluetooth

Baby
Star II
Please tell us some basic information before asking for help:
Model Name: Asus6z
Firmware Version:18.0610.2106.156
Rooted or not: Not rooted
Frequency of Occurrence: First time
APP Name & APP Version (If your issue relates to the app): No
I
I am using Asus 6z mobile. Recently I checked that my phone's bluetooth and mobile data turns on automatically! Why is this happening? Please solve my query!😌
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1 REPLY 1

fussion_ASUS
Rising Star II
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
3. If still you face the issue factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service center to have a
check. Locate here: https://www.asus.com/in/support/Service-Center/India