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Netflix playing only in SD since update to a11

stutruman
Star I
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Any ideas how to fix this? It was issue a fee updates ago but was resolved. Now only plays in sd
screenshot-20210808-202830755-281-29.jpg

31 REPLIES 31

I'm having the same issue. Using the same Android version as stutruman. Has anybody found any solution for this?

stutruman
Star I
Hi @Gustav_ASUS will there be a fix fota for this anytime soon as it's really frustrating!!!

Saifuddin
Zen Master III
stutruman

Hi @Gustav_ASUS will there be a fix fota for this anytime soon as it's really frustrating!!!


View post
Have you tried factory resetting?

Gustav_ASUS
Community Legend III
@borolekaustubh Please try the steps i detailed above.
Clear the storage & cache of Netflix, restart your device.
If that does not work, uninstall Netflix and reinstall it from Google Play Store.
Let me know how it goes.
@stutruman Sorry for the delay, I'll get back to you as soon as I can.

stutruman
Star I
Hi yes tried factory reset and also done the steps multiple times @Gustav@Gustav_ASUS also suggested! Any ideas would be appreciated other than one above