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Mediatek Wi-Fi driver causes BSODs on ASUS ROG G713QM

abozhin
Star I
System: Windows 10
Battery or AC: Battery&AC
Model: G713QM
Frequency of occurrence: FREQUENT
Reset OS: No, fresh install
Screenshot or video: Can't assign there
========================
Detailed description:mtkwl6ex.sys 3.0.1.1050 causes constant BSODs (SYSTEM SERVICE EXCEPTION) on Windows 10. Tried to reinstall this driver - didn't help. Please release a more reliable driver, the current version is broken.
43 REPLIES 43

ZT-d6a9b53f
Star I
I have updated now the driver to the new version V3.00.01.1100; I will update you.

vladtirila
Star II
I have also updated and the problem persists. It did not solve it on my machine

Tiến_Đức
Star II
Blake_ASUS

Dear all,

The new driver V3.00.01.1100 has been released on the support website

https://rog.asus.com/laptops/rog-strix/2021-rog-strix-g17-series/helpdesk_download

  1. please download the new version
  2. go to device manager>find "MediaTek MT7921">right click and chose "properties">chose "uninstall device(U)">make sure you check on the "delete driver of this device" then uninstall device
  3. install the new version

Let me know if the BSOD still happen.

(Please kindly understand that I adjust it to Accepted answer just to stick this post to the front)

Thank you so much.


View post
I have update the new driver for 1 day. I will give you update about the BSOD problems.
For others have BSOD here are some info about my system.
Laptop model: Rog strix G15 G513QC
OS: Windows 10 version 2004 (OS build 19041.1083)
Driver V3.00.01.1100.

Tiến_Đức
Star II
Hi Blake,
In my case after do as your instructions, my problems still occur.
After set my laptop to sleep then wake it up, the wifi icon change to no connection, the BSOD jump in.
Please notice my feedback.
Thank you.

Blake_ASUS
Community Legend II
Dear all,
Thank you all so much for the feedback.
There is another thing we need to check.
Can you help to find out if the MultiAntenna Service on your device is version 3.1.1 or even earlier ones?
Please kindly help to update it to V3.1.3
ROG Strix G17 G713 | 2021 ROG Strix G17 | Gaming Laptops|ROG - Republic of Gamers|ROG GlobalAnd I have asked for some log in PM, please kindly help.
Thank you so much.