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HyperCharge not working after Android 11 update

DevrajShourya
Star II
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Hello there,
I recently updated to A11 from the FOTA firmware upgrade.
Now the HyperCharge is not working. It shows fast charging only. Using the same 30W charger.
It takes more than 2 hours to fully charge from 30% of the battery.
Anyone else facing the issue or have any solution?
7 REPLIES 7

ARP_ASUS
Community Legend II
Hi DevrajShourya,
As this is a new Major update, can you try factory reset your device once.

CHOOZR
Zen Master I
ARP_ASUS

Hi DevrajShourya,

As this is a new Major update, can you try factory reset your device once.


View post
i did that and it still the same

DevrajShourya
Star II
ARP_ASUS

Hi DevrajShourya,

As this is a new Major update, can you try factory reset your device once.


View post
I did factory reset twice and here are my observations:
When I plugged the Asus charger, the Battery section in the phone Settings was showing "Fast Charging" but the battery charging icon in the status bar was the HyperCharge icon. See the screenshot below.
rog-001.jpeg

Also, I switched off the phone and plugged the charger. Then also it was showing HyperCharge. Check the image below.
rog-002.jpeg
So I assume it's a bug with the status text displayed in the battery settings. The HyperCharge is working fine.