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ZenBot
Model Name: Zenfone 7 Pro
Firmware Version: ww_30.41.69.89
Rooted or not: Not Rooted
Frequency of Occurrence:Everytime
APP Name & APP Version (If your issue relates to the app):Every app (system included).
Hello dear Asus friend users
My brand new Asus Zenfone 7 pro has Green tint on Screen both 60 and 90 hz, even in 50% of brightness on Gray scale colors.
Iv'e contacted Asus for assistance cause my device has less than a month of life.
I sent It in the rapir Asus Lab in my country... Well they said that the Screen Is perfect and it's a basic "feature" of OLED Screen... Well joking apart... I'm a graphic designer that works with screens for about 8/10 hrs per day , i know that It isn't normal and i know how different tecnologies of screen's panels works.
(Iv'e tried all the solutions provided by Asus and also tried myself to fix it as i'm a geek)
Since i cannot use Asus warranty benefits for this problem as i understood fromtheir words...and i don't want to have a device that is sold for that features and i'm forced to use it as a defective product...
Since Asus didn't want to repair my screen (i also provided photos in my e-mail that i sent to them), I don't care about 90hz at all but 60hz... You know the minimum standard. There is some way or software fix to solve this issue/problem ?
Firmware Version: ww_30.41.69.89
Rooted or not: Not Rooted
Frequency of Occurrence:Everytime
APP Name & APP Version (If your issue relates to the app):Every app (system included).
Hello dear Asus friend users
My brand new Asus Zenfone 7 pro has Green tint on Screen both 60 and 90 hz, even in 50% of brightness on Gray scale colors.
Iv'e contacted Asus for assistance cause my device has less than a month of life.
I sent It in the rapir Asus Lab in my country... Well they said that the Screen Is perfect and it's a basic "feature" of OLED Screen... Well joking apart... I'm a graphic designer that works with screens for about 8/10 hrs per day , i know that It isn't normal and i know how different tecnologies of screen's panels works.
(Iv'e tried all the solutions provided by Asus and also tried myself to fix it as i'm a geek)
Since i cannot use Asus warranty benefits for this problem as i understood fromtheir words...and i don't want to have a device that is sold for that features and i'm forced to use it as a defective product...
Since Asus didn't want to repair my screen (i also provided photos in my e-mail that i sent to them), I don't care about 90hz at all but 60hz... You know the minimum standard. There is some way or software fix to solve this issue/problem ?
CVonCThe reason is likely because you suffer from black crush, phones where blacks are crushed do not see any green tint however blacks are crushing details.I tried the below solid grey wallpaper. 0% brightness, adaptive display off, auto refresh rate in a completely dark room. Opened it in Gallery, rotated landscape and full screened it. I couldn't see any green areas like those in pictures already posted.
I did try 60Hz + low brightness DC dimming and all it did was make the image look like it had more noise (if you set brightness to 100% and zoom in it's actually a textured pattern).
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