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Battery Drain ๐Ÿ”‹๐Ÿ”‹๐Ÿ”‹๐Ÿ”‹๐Ÿ”‹

waxy78611
Zen Master I
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Since last 4 days, I've been getting "Media Storage" Battery drain. This has never happened before.
I've tried to clear cache and data of Media Storage app but I can't as it's greyed out. Can't even force stop it. I've noticed that if I clear cache and data from "Download Manager" & "Downloads" the problem goes away for a few hours but then comes back again.
I don't have any pending downloads, I've cleared app cache and data of ALL of my apps, rebooted the device, removed any unused residual files, cleared junk with mobile manager but still, the media storage battery drain still appears.
After checking online, this issue was affecting OnePlus & Samsung phones but they were fixed. I also noticed that this issue was affecting a Rog 3 user too.
If anyone can help please let me know. It's very frustrating because battery life is taking a big hit & phone is getting hot.
12 REPLIES 12

waxy78611
Zen Master I
Lord_Messi

https://zentalk.asus.com/en/discussion/comment/180126#Comment_180126

Download firmware manually from asus web and flash your phone


View post
I've done that, it doesn't let me downgrade. Doesn't detect the firmware

Lord_Messi
Zen Master II
waxy78611

https://zentalk.asus.com/en/discussion/comment/180182#Comment_180182

I've done that, it doesn't let me downgrade. Doesn't detect the firmware


View post
Use pc to do it
I was downgrade my firmware too because I my rgb would automatically turn off when I open camera

waxy78611
Zen Master I
Lord_Messi

https://zentalk.asus.com/en/discussion/comment/180206#Comment_180206

Use pc to do it

I was downgrade my firmware too because I my rgb would automatically turn off when I open camera


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Will I lose my data ?

Lord_Messi
Zen Master II
waxy78611

https://zentalk.asus.com/en/discussion/comment/180215#Comment_180215

Will I lose my data ?


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Yeah
I suggest you to back it up first

zxops47
Rising Star I
chi8104

I'm facing the same issue too. Mostly users are facing this issue and Asus is well aware of this. Asus can't say ROG5 a best gaming phone 2021 until or unless all issues are resolved.

For temporarily you can downgrade your firmware.

Hope Asus will fix this issue in upcoming update and hope will not introduce 3 more bugs along with upgrade in future.

#fingercrossed


View post
downgrade your firmware don't shit