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Is there a problem with the screen Pad plus of Zen Book duo 14 UX482EG? about

Masa20nasi
Star I
There is a vertical line on the screen Pad plus of Zen Book duo 14 UX482EG. I tried to initialize and update the BIOS, but it doesn't improve. Is there a cure? It may be difficult to read because it is Google Translate.

3 REPLIES 3

Blake_ASUS
Community Legend II
Hi there,
Can I have a picture of the issue?
Thank you.

Masa20nasi
Star I
p-20210803-085339.jpg
p-20210803-085409.jpg
can you see? Can this be cured?

Blake_ASUS
Community Legend II
Hello Masa,
It is very likely a hardware issue.
Please kindly send the device to our service center for further examination.
Thank you.